We always like to hear from our clients and enjoy their praise. When it comes to the end of a sale, we never like to think of it as an ending of a relationship, which is why we keep in touch with our customers. It's the same with our investor clients, we love to hear how you enjoy your LJ Hooker Experience and are proud of our Customer for Life philosophy.
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"I would like to say you are by far the best rental managers we have assisting us with our property portfolio across Australia. By far the best! Nothing is too much trouble and the help we receive is always first class." Malcolm Irwin
"I just wanted to take a moment to thank you, your agency and staff for your management over the last financial year, of the properties currently owned and leased by my Company. I look forward to your continued support and look forward to handing over many more properties for you to manage this financial year." Thanks again, Marten Hilberts -
"I wish to thank LJ Hooker Townsville & Stacie Stockham for the professional and caring way in which they handled the Auction and subsequent sales of my two units. Your cheerful and optimistic personality saved the day on more than one occasion and left me in no doubt where to contact for any further property dealings. Thanks again, Sincerely, Bob Gale"
"We would like to thank LJ Hooker for the excellent service which we have always recieved as your valued tenents." Kind regards Rene & Marius
"I am writing this letter to thank the L J Hooker Townsville team on providing an excellent service in the aid of buying my unit in South Townsville. The process of buying, and then renting this unit was very smooth. All the team at L J Hooker Townsville were very professional, and they were a pleasure to deal with". Regards, Wayne Riley
"I'm impressed with the service your team is giving me. Rest assured that if any Defence members ask me for a good rental manager in Townsville, I will recommend you guys." Kind Regards Colin Gould
"Dear LJ Hooker, thank-you for selling my property in North Ward. I was very pleased with the way you kept me notified both verbally and in writing about happenings. Your optimistic approach and happy manner made it a pleasure dealing with you. Good luck and thanks again." Shirley Millett -
"It is with great pleasure that I forward this letter of testimonial to your office. Recently I purchased a property in Belgian Gardens and your agents stepped us through the purchase. Their attitude was extremely refreshing, down to earth and honest. The no-pressure approach displayed is very obvious. These characteristics are wonderful to see. It was a pleasure to work with your team and their personal relaxing way that makes people feel comfortable. I would have no hesitation in recommending LJ Hooker Townsville to anyone if they were looking to purchase property. Thank-you once again, regards Kathy Mullins"
"We would like to thank you so very much for all the hard work you have done for us in relation to our rental properties. You are always extremely professional and efficient and it's an absolute pleasure working with you". Lyn and Malcolm Hall
"Since I was intending to move to Townsville I phoned L J Hooker Townsville. They posted me booklets regularly which was very helpful in getting to know the different price brackets in the market up north. When I saw in the brochure a property I wanted to buy, they were more than helpful and I was able to purchase this property which I am very happy with. The unusual circumstances of purchasing a property without physically seeing it, did not phase L J Hooker in the slightest. They kept me updated with all proceedings and assisted me with the paperwork which I found rather daunting as the processes of buying property in QLD are different to NSW. I would highly recommend L J Hooker Townsville for prompt, courteous service with integrity. Sharon Thomas" -
I would like to take this opportunity to thank you so very much for all the help and advise you gave me with the sale of my home. I found your agency to be upmost professional. Also very helpful from looking after my empty house to collecting the mail and arranging for my lawns to be mowed. I can't explain the relief and satisfaction of feeling secure knowing I had left it all in your hands. I have bought and sold quite a number of houses over the years and I can honestly say I haven't had pleasant experiences with other agents. With your company L J Hooker Townsville, I had a very professional experience and would not hestiate to contact you again or refer anyone to you that I know are wanting sell or purchase a home. Once again, thankyou so very much" Diane Peters
"Please would you send Tamara a big thank you for doing the final sign off with us. There is always such a pressure to make sure everything gets signed off and she was so calm and friendly about everything. Please send this message to your management as she deserves every credit for doing her job very well. She was such a pleasure to deal with. Keep up the excellent work" Kind regards, Andreas Mller
"I write to recommend L J Hooker Townsville as an agency to sell your home. Their straight forward, open honest approach allows you to know exactly where you stand. No gimmicks! And you're informed each and every step of the way. Thanks. PS They sold my home in such a short time due to their diligence which was really awesome! Regards, Sandra Van Wyk" -
"Kylie Douglas has been looking after my investment property for a number of years and it was because of her dedication to excellence in managing my property, commonsense and reliability, that I wanted Kylie to sell my property. Kylie undertook the task of selling my property with enthusiasm and total professionalism that I found refreshing and welcomed. The entire sale process went extremely well and I was extremely pleased with the results. Accordingly, I have no hesitation in recommending Kylie to any person wishing to either sell their property or alternately, have their property managed as an investment." Warren Paull
"We purchased our property through Kylie Douglas and found her performance to be outstanding from start to finish. Kylie was helpful, thorough, and made sure we were happy with everything. She made herself available to us with short notice everytime, without delay. We would not hesitate in using Kylie in the future and would strongly recommend her to others." Kind regards, Mr and Mrs Stephenson
"We wish to thank the team for all their help in the purchase of our property. Our purchase involved the sale of property in Hobert and L J Hooker Townsville demonstrated advocacy skills negotiating an early occupancy for us when settlement was delayed, and following up with after sales support and encourageement. We were delighted recently to specifically recommend your agency to our friends who plan to sell and move to Brisbane. We can honestly say, 'THANK YOU MR HOOKER." Yours sincerely, Graham, Oliver and Eunice. -
We recently had the pleasure of dealing LJ Hooker Townsville in selling our properties and the staff was very instrumental in negotiation of acceptable prices in a difficult market. They kept us informed at every step of the process and went above and beyond their duty to keep all parties satisfied. Properties were tenanted with long term tenants and they worked to re-locate the tenants smoothly and comfortably. It is rare to find staff so diligent and conscientious so we suggest you look after them. Your staff are an asset to you and to the industry as a whole." Yours sincerely, Steve Mitchell and Kathy Toumpas
Can you please pass on our special thanks to the Manager and Staff at LJ Hooker Townsville on the effort and professionalism that has been displayed in the management of our property at Bushland Beach. My wife and I have made a number of recommendations to friends to follow up with your company when their Rental properties require renewal. Regards Laurie Crowe
"Hello Stacie, It was a pleasure to meet a company that does business in a professional and efficent way. Thank You for helping make my decision as to who manages my storage units very easy. Let's hope we can recover some money and get an income flow asap. Thanking You, Sera One Investments Pty Ltd". -
Hi Stacie, I would like to express my sincere thanks for the attention that the staff at L.J. Hookers, Townsville have shown me during the sale of my investment apartment. It is not an easy task to have an investment property so far from where you reside, but I had total confidence in the attention that was given to me by your staff. And when it came to management issues, such as rental or small repairs, everything was done efficiently and quickly, so that I had no need for any concern. And my special thanks to you. I would be only too pleased to recommend your services to any prospective clients. Many thanks. Rod Moore, Sydney
"In this busy world we sometimes forget there are nice people who do nice things. Thanks for being such a wonderful reminder, thank you for all your help." Helen Madigan -
"I have settled into the Gold Coast and on the whole enjoying it. I want to thank you so very much for all the effort you put into selling my property at 7 Alleena Street CRANBROOK back in May. Your professionalism and enthusiasm as well as all the care you took in explaining the ins and outs of selling a property at such a difficult time, assisted me greatly. THANK YOU. If I can assist in recommending your services to any prospective sellers I will certainly do it." Robyn Marriott
When looking for a property to buy in Townsville, while the home we settled on was listed with another agent, we remembered LJ Hooker as the most professional of all the agents we had dealt with in Townsville while house hunting. When it came time to sell, it was easy to choose LJ Hooker to sell our house. They quickly organised the marketing of our property. Within three weeks of it coming onto the market, we had on offer on our house at the price we wanted. During the course of the property being marketed, our baby daughter arrived 5 weeks early. They were able to work around this, even bringing the contract to the hospital for us to sign. LJ Hooker has been fantastic to deal with throughout the whole process of selling our home and I highly recommend them if you are considering selling." Mark and Candice Wagstaff -
My wife and I have had recent dealings with Ronda and we wish to make it known how impressed we are with Ronda's peronality and work ethic. As first home buyers 15 years ago we remembered Ronda's name and although we didn't purchase on of her listed homes, we have always remembered her and her professionalism. The sale of our family home has been emotional as we are quite attached to it and the purchasers played a fairly hard game. Ronda has always been calm, followed up on any leads, aproachable and treated us like family. We have always had faith in Ronda's knowledge and ideas. Now that we have done a huge renovation and are in major debt, we will probably be out of the real estate market for some time. Should we re-enter the market, Ronda will be our first point of contact. She will also be highly recomended by us to any other interested home buyers/sellers. Please forward on our thanks to this much valued member of your team". Brett and Sue-Ellen Cunningham